USED BY NEW ZEALAND'S LEADING ORGANISATIONS
Freightways | 2degrees
See how Freightways' adoption of the Flex online self-service portal has helped streamline processes, reduce manual workload, and improve financial control across the enterprise.
FLEX IN ACTION
Everything you need to manage business connectivity.
INSIGHTS
See where every dollar goes, across your whole fleet.
Flex surfaces insights across your products, usage, spend, assets and lifecycle, so you can uncover savings, report by cost centre and plan ahead.
| Uncover inactive connections, unused add-ons and savings across mobile fleets.
| Manage data sharing, swap SIMs and port numbers yourself.
| Track hardware fund balances and asset lifecycle for smarter upgrades.
MANAGE AT SCALE
Make bulk changes across your connections in a few clicks.
Pick your connections, choose an action, and apply it to all of them at once, no tickets, and no waiting on hold.
| Run bulk actions to change plans, barring, spend limits and data caps.
| Manage data sharing, swap SIMs and port numbers yourself.
| Select once, apply to hundreds of connections at a time.
ORDER IN MINUTES
Order hardware and onboard staff, at the speed of business.
Order handsets and accessories, set up new users, and track every order to the door. Save barring settings as templates so the next setup takes seconds.
| Order phones, accessories, SIMs and set up plans, all in one place.
| Template barring connection settings for faster, repeatable onboarding.
| Choose a plan, pick a new number or bring your own.
IN PARTNERSHIP WITH HPE NETWORKING.
AI-powered networking.
Manage network performance with AI-powered troubleshooting. Diagnose issues in real time and act on recommended fixes.
One platform for mobile,
networking, voice and billing.
Usage insights
See spend and usage across every connection at a glance.
Mobile plans & add-ons
Purchase, manage and optimise plans and add-ons across your entire fleet.
Billing & invoices
Centralise billing with easy access to invoices and account management.
Cost centre management
Allocate and track spend by team or cost centre for greater financial control.
API integration
Use your own APIs to automate and trigger actions in Flex.
Managed networking
AI-assisted network management powered by HPE.
Device ordering & tracking
Order devices and accessories then track every delivery end-to-end.
Voice & call reporting
Report on calls and manage your voice services.
Frequently asked questions
Flex is a self-service platform that gives your business full visibility and control over your telco services in one place. It is not a service itself (like mobile), it is the platform that allows you to manage these services.
Traditional telco services focus on providing connectivity. Flex sits above those services, giving you visibility and control through a single platform, so you can manage everything in real time, with reduced reliance on support.
With Flex, in real-time, you can:
- Add connections and order hardware
- Change plans instantly
- Monitor usage across your fleet or by user
- Track assets and orders
- Set controls like data caps and barring
- Everything sits in one place, so you don’t need to jump between systems
- We're constantly enhancing Flex functionality and adding new features
- Other changes which impact your agreement with us will still need to be managed through 2degrees Support Teams
No, it’s designed to do the opposite. Flex simplifies telco management by giving you a clear, unified view of your services, with an intuitive interface that’s easy to use regardless of role or technical experience.
Flex gives you real-time visibility across your entire mobile fleet and network, including:
- Usage by user or across the business
- Billing and invoicing
- Performance and health visibility of your network
- Insights into inactive or underused connections
This makes it easier to identify trends, optimise spend and stay in control.
Yes. You can set controls and policies such as:
- Data caps and barring
- Spend limits
- Cost centre allocation
This helps ensure usage stays aligned with your business needs.
Your 2degrees account manager will help set everything up as part of your onboarding. Once you’re up and running, you’ll receive access to Flex, where you can manage your services, add users and start using the platform straight away.
Yes. Flex is designed to reduce the need for support by enabling self-service, but you’ll still have access to your NZ-based account manager whenever you need help.
Flex surfaces insights like unused connections and cost-saving opportunities, helping you make more informed decisions about your fleet.
Flex is included for 2degrees business customers — there is no additional charge to use the platform.
You decide who uses Flex in your business. It's designed to be intuitive and easy to use for administrators across IT, operations and finance.
Flex brings billing, provisioning, insights and management into one platform — so you’re not relying on multiple systems or manual processes to stay in control.
^$0 Daily Business Roaming is for frequent business travel to Aussie and not if you have relocated to Aussie. Excludes Norfolk Island and Australian Antarctic Territory. T&Cs apply.
